Complaint Investigation Report

Allegation: Medications are not being given as prescribed.

The detail of the complaint alleges that on 10/15/24, R1 was prescribed antibiotics which were not administered by staff.

At the time of investigation follow-up, there were no available records to review or interviews of staff and residents for this complaint. There is insufficient evidence to support the allegation mentioned above; Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Allegation: Not enough staff to ensure residents receive timely and appropriate care they deserve

The detail of the complaint alleges that there are not enough staff, specifically on night shift, to meet the needs of the residents in care.

At the time of investigation follow-up, there are no available records to review or interviews for this complaint. There is insufficient evidence to support the allegation mentioned above; Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report will be mailed to last known address: 2354 Watson Way Vista CA 92081