Complaint Investigation Report

A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.

Note that during today's visit LPA verified that the elevator is in working order. The elevator was observed to be fully illuminated and there was no signs observed prohibiting use of the elevator.

An exit interview was conducted and a copy of this report, 9099D, and appeal rights were provided to Jennifer Gephart, Executive Director.