Complaint Investigation Report

Per LPA observation: The facility’s locked medication cabinet was organized. The clients’ MARs contained timely and consistent staff initials and documentation.

Interviews of clients, staff, and outside sources revealed there were no known recent medication errors at the facility, nor a pattern of medication errors when looking further back in time. Interviews revealed that the direct care staff that LPA interviewed attested that they previously underwent formal and hands-on training on medication assistance.

Based on records and interviews, a preponderance of evidence does not exist to show that Licensee did not give clients medication as prescribed. The allegation is therefore Unsubstantiated, and no deficiency was cited for it.

An exit interview was conducted with Martha Collins, House Manager, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.