Complaint Investigation Report

Interviews revealed C1 was in the next door neighbors yard when the staff got to them. The staff tried to convince C1 to return to the facility. Interviews revealed that C1 was newer to the facility and was not used to the home or staff. The staff admitted to being the only staff on site and that C1 had the potential to hurt themselves so the staff followed behind C1 and left the other 3 clients in the home asleep. Interviews revealed the police were called and they arrived at approximately 2:00 am.

Outside interviews revealed that C1 and S1 were observed to be in a front yard around 1am or so and that S1 was trying to get C1 to return to the facility. There were no other clients seen. The police were called and they addressed the incident. The administrator was also called and made aware of the incident.

Based on the evidence obtained from interviews, records review, the complaint allegation is substantiated.

An exit interview was conducted with Laura Garcia, Administrator and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.