Complaint Investigation Report

It was alleged that the licensee did not provide client medical care . Interviews revealed that staff provide medical care to the clients when they need it. Interviews revealed they assess clients with needing care if they have a change in behavior, if they are able to voice it and or they see a difference in how the client usually behaves. Interviews revealed there have been incidents that have happened but no injury or medical assistance was needed.

LPA Holmes collected pertinent client records and based on C1’s Physician Report dated 09/12/2024 C1 is diagnosed with Autism and Severe Intellectual Disability, is unable to communicate; C1 requires assistance with all grooming, medication, bathing, toileting, and management of personal resources which C1 and other staff assists C1 with.

Based on C1’s records collected, C1 is non-verbal and unable to communicate needs.

The Department has investigated the above-mentioned allegations and based on interviews with staff, clients and outside sources, the preponderance of the evidence has not been met, therefore, this allegation is deemed unsubstantiated.

An exit interview was conducted with Raafat Azeez, Staff, to whom a copy of this report, LIC 811 Confidential Name List, and the Licensee Appeal Rights (LIC9058 03/22), were provided at the conclusion of the visit.