Complaint Investigation Report

It was alleged that the facility staff did not assist resident with ambulating as needed. Interviews revealed the staff are helpful and assist the clients with Activities of Daily Living (ADL's). Interviews with staff revealed they assist the clients with showers, meals, getting dressed, walking, changing under garments, and medications. Interviews revealed that there are two clients in particular that require assistance up the hill to the bus for program.

LPA Holmes collected pertinent client records and based on C1’s Physician Report dated 09/12/2024 C1 is diagnosed with Autism and Severe Intellectual Disability, is unable to communicate; C1 requires assistance with all grooming, medication, bathing, toileting, and management of personal resources which staff assists C1 with.

Based on C1’s records collected, C1 is non-verbal and unable to communicate needs.

The Department has investigated the above-mentioned allegations and based on interviews with staff, clients and outside sources, the preponderance of the evidence has not been met, therefore, this allegation is deemed unsubstantiated.

An exit interview was conducted with Akram Askar, Staff, to whom a copy of this report, LIC 811 Confidential Name List, and the Licensee Appeal Rights (LIC9058 03/22), were provided at the conclusion of the visit.