Complaint Investigation Report

It was alleged that lack of supervision resulted in client on client altercation. Interviews revealed the altercation between S1 and C1 resulted in C1 getting in an argument with C2. C2 hit C1 after C1 verbally attacked C2 and went after them. The staff were right there trying to diffuse the incident and C2 hit C1 in front of staff due to C1 not leaving out of C2s room. Interviews revealed staff was able to separate the two clients and no other incidents occurred.

An exit interview was conducted with Monica McDade, Program Administrator. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided and their signature on this report confirms receipt of the Licensee Rights.