Complaint Investigation Report

Interviews with staff stated that S1 was terminated on 02/24/2025 for their role in C1 not wanting to come out of their room. Interviews revealed that the staff are weary in working with C1 due to them defecating on plates and bowls and urinating in water bottles. Interviews revealed the staff are not happy about what C1 is doing when they are capable of using the bathroom in a toilet. Interviews with S1 revealed that they were upset when speaking with C1 and told the social worker that as well. Interviews revealed that termination took place due to the actions of S1.

The allegations of staff yelled at client and staff are not treating client with dignity and respect are substantiated. An exit interview was conducted with Monica McDade, Program Director. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided and their signature on this report confirms receipt of the Licensee Rights.