Complaint Investigation Report

There were 3 security guards searching for C1 while staff was with the other 3 clients. After about an hour and a half, one of the security guards found C1 in the car with an unknown person. The security guard called S1 and they met up so they can get C1. The security guards called emergency services (EMT) to check C1. While checking C1 out, they determined that C1's blood pressure was high and C1 admitted to smoking methamphetamines. Interviews revealed that C1 admitted to drinking coffee, smoking cigarettes and smoked drugs from a pipe with this unknown person. The security guards called for emergency transport and they took over an hour to get to the casino so S1 took C1 to a nearby hospital after leaving the casino. Once at the hospital C1 was assessed and admitted to the hospital. C1 has a history of AWOL'ng and should not have been left unsupervised. Interviews revealed S1 admitted to leaving the client unsupervised.

Based on the evidence obtained from interviews, records review, the complaint allegation is found to be substantiated; as the preponderance of evidence proves the alleged violation occurred.

An exit interview was conducted with Monica MC Dade, Program Manager and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.