Senior Care Records.

Complaint Investigation Report

Casa de Oro Residential Care, Spring Valley05/24/2023Licence 374604447

Census25
Date signed05/24/2023 12:45:50 PM
The inspector’s account

Interviews revealed the staff talk to the clients about drug use and remind them they cannot use or bring drugs onto the facility grounds. Interviews revealed that some clients have admitted to using drugs while out but will not say where they get the drugs from or from who.

Interviews revealed the clients were all tested on April 20, 2023 and there were several that tested positive so the staff know who the clients are that have been using the drugs. Interviews revealed they will keep an eye on them and on their rooms to make sure no drugs are being brought in from the community to the clients in care at the facility.

The investigation did not produce supporting evidence or supporting witness statements to substantiate staff did not address drug activity at the facility. Based on the evidence obtained from interviews, and record review, the complaint allegation is unsubstantiated.

An exit interview was conducted with Charity Bailey, Administrator and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction