Complaint Investigation Report

During inspection, Administrator acknowledged topical cream should be stored and handed medication to caregiver to be stored with other medications.

Additional allegations received state on January 17 th , 2023, the following was seen in the backyard- debris, bags with trash were stacked, water hose was laid out causing a walking hazard, stagnant water in janitor bucket, and gardening tools were accessible to clients. On same date the following was seen indoors -mold was found in the bathroom, water damage was visible in ceiling along with holes in the walls and the light fixtures were not working. During inspection on January 30 th , 2023, LPA Strong toured the facility with Administrator and observed the backyard with multiple piles of palm tree debris, trash bags piled outside of the trash receptacle, the water hose was laid across walkway, yellow 8-gallon janitor bucket full of stagnant water and gardening tools throughout the backyard. LPA Strong also observed damage to the bathroom walls, mold on shower curtains and water damage on the ceiling of the bathroom. LPA Strong verified that all light fixtures were functioning at the time of the inspection. During inspection Administrator acknowledged conditions and safety risks expressed by LPA. Interview with administrator revealed that the ceiling water damage is being processed through homeowners’ insurance and a contractor has conducted the assessment to begin repairs. Administrator provided records of homeowners insurance communication to LPA.

Based review of records and observations a preponderance of evidence exists to support the allegation that medication was accessible to client and that facility is not safe and/or not in good repair . The allegation is therefore substantiated. A deficiency is cited per California Code of Regulations, Title 22 (refer to the attached LIC 9099-D). An exit interview was conducted with Co-Owner Reginald Cosico and Administrator Grace Tizon , to whom a copy of this report, LIC 9099-C, LIC 9099-D, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided to.