Complaint Investigation Report

Interviews revealed that staff are also provided on the job training with a seasoned staff member on the floor at the facility. A review of staff records shows that direct care staff have the appropriate training on file in providing client care. A record review revealed that the staff also have Direct Support Professional (DSP) training which is required by the San Diego Regional Center (SDRC). There are 6 staff and all 6 staff have received the training while 5 have received a certificate for their DSP training. No corroborating evidence was obtained to provide proof that staff are not properly trained.

The investigation did not produce supporting witness statements to substantiate staff does not have appropriate training. Based on the evidence obtained from interviews, and record review, the complaint allegation is unsubstantiated.

An exit interview was conducted with Yarinn Gonzalez, Administrator and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.