Senior Care Records.

Complaint Investigation Report

4 Pillars Care LLC, Spring Valley07/11/2025Licence 374604686

Census4
Date signed07/11/2025 03:34:11 PM
The inspector’s account

Interviews revealed a hearing for a permanent restraining order took place on January 28, 2025 and that was granted. Interviews revealed that the main reason C1 was given multiple 30 day notices was due to their behavior posing a danger to themselves or others at the facility. The Department reviewed the LIC 602 Physician’s Report, Individual program Plan (IPP) for client involved, incident reports and staff interviews corroborate C1's behaviors. Additionally, a review of C1s care plan also revealed a history of non-compliant behavior, physical aggression and self injurious behaviors. Interviews revealed they did not illegally evict C1.

The Department has investigated the above-mentioned allegation and based on interviews, LPA observations, and records review, it was determined that the complaint allegations are Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted with Joshua Moala via face time and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided via email. An electronic email read receipt confirms the documents were received.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction