Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analyst Adrian Mangina arrived at the business office of Comfort Keepers on July 1, 2024 for a Biennial inspection. Upon arrival, the HCSB analyst identified herself and was greeted by Julie Hopkins-Wright, Client Care Manager and Adina Dexter, HR Administrator. The proper posting of business hours and license were observed. The analyst was then shown to an area where the review of personnel and administrative files could be performed. Analyst observed current insurance and dishonesty bond. Analyst advised that all TB tests must be performed within 90 days before hire or 7 days after. Upon completion of the file review the analyst discussed the findings of the inspection with the Designees. The analyst informed the representatives named above of the deficiencies found and explained they would be noted on the HCS809-D form. In addition, the Designee was provided a copy of the HCS9058 Appeal Rights form.