Complaint Investigation Report

An interview conducted with Licensee and facility tour confirmed the facility has not had any new admissions since Licensure was granted on August 16, 2024. Further review of facility files revealed the complaint was inadvertently filed on the wrong facility and will be redirected to the appropriate facility location.

Based on the Department’s investigation of the above-mentioned allegations and the evidence obtained the allegations were found to be unfounded. An unfounded determination means that the allegations were false, could not have happened and/or are without a reasonable basis.

An exit interview was conducted with Licensee Mase and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.