Complaint Investigation Report

The Licensee also stated that the facility maintains a contract with a pest control agency that provides routine pest control services. A review of facility records corroborated that the facility receives regular preventive treatment by a pest control agency. Additionally, during facility tours, LPAs observed no signs of pests and noted that the facility appeared sanitary and pest-free.

Based on the Department’s investigation, the allegation was determined to be UNSUBSTANTIATED. An unsubstantiated finding means that although the allegation may have occurred or is valid, there is not a preponderance of evidence to prove that the alleged violation happened. No deficiencies were cited during today’s visit.

LPA Correia conducted an exit interview with Caregiver Worrell and informed them that a copy of this report and the Licensee’s rights would be provided at the conclusion of the visit. Signature below confirms receipt of the documents.