Complaint Investigation Report

The interview with S2 also revealed C1 was not compliant with taking their daily medication and agreed to a monthly shot in lieu of a daily dose. An interview conducted with Outside Source1 (OS1) revealed C1 was supposed to go to their Physician’s office once a month to receive an injection of the monthly medication however, would only come every other month. The interview with OS1 also corroborated that without taking their medication C1 would fall into a state of paranoid psychosis causing extreme behaviors.

Additionally, it was alleged that staff limited C1’s visitation rights. Interviews conducted with several outside sources (OS1, OS2, and OS3), as well as facility staff (S1, S2, and S3) all corroborated it was C1’s personal choice to limit their visitations. Facility staff also revealed visits would trigger C1’s behaviors and upset and agitate the other clients in care and disrupt the facility. Lastly, it was alleged that staff did not prevent an altercation between two clients. Interviews conducted with facility staff all corroborated the altercation involved C1 shoving Client2 (C2) that was quickly resolved by redirection provided by facility staff.

Based on staff and outside source interviews the above-mentioned allegations were determined to be unsubstantiated. This finding means there is not a preponderance of evidence to prove that the alleged violations occurred. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC9058 03/22) will be provided to Caregiver Worrell whose signature below confirms receipt of these rights.