Home Care Organization Evaluation Report

On December 12, 2024, Home Care Services Bureau (HCSB) Enforcement Analyst, Adrian Mangina arrived at the business office of Windward Life Care. for a Biennial inspection. Upon arrival, the Enforcement Analyst identified herself and was greeted by Kari Thomas, Client Services representative. Analyst Mangina observed the proper posting of business hours and license. The Analyst was provided an area in which the review of personnel and administrative files could be performed. Designee Chelsea Kennedy provided Analyst with proof of current professional liability policy, worker's compensation, and dishonesty bond. Danielle Neal, Recruiting and Retention Manger participated via video conference. Ten employee files were reviewed.

Upon completion of the file review the analyst discussed the findings of the inspection with Designee Kennedy and Ms. Neal and informed representatives that no discrepancies were found.