Complaint Investigation Report

Regarding the allegation “Facility did not allow resident to have visitors”. It was alleged facility didn’t allow R1 receive visitors. LPA interviewed staff and Administrator who denied refusing resident to have visitors. Interview with Hospice Nurse revealed, Hospice Nurse was allowed to visit R1. However, Interview with Hospice Social Worker revealed, Hospice Social Worker request to visit R1 was denied by the Administrator, Ali Naghibi. Proof of the denial via text message was provided to LPA.

Based on LPA interviews and Resident File Review the preponderance of evidence standard has been met. Therefore, the above allegation(s) are found to be substantiated. California Code of Regulations (Title 22, Division & Chapter number 6) are being cited on the attached LIC 9099D). An exit interview was conducted, and a copy of this report was reviewed and provided along with appeal rights to Ali Naghibi.