Complaint Investigation Report

An interview with an outside source confirmed the facility to be well stocked with food items, and the residents expressing the food provided was adequate, on multiple visits. An ample amount, and variety of food was witnessed by the LPA on multiple visits conducted to the facility throughout the investigation. Contradicting interviews revealed staff are occasionally unable or unwilling to provide additional options, but residents are also able to obtain their own meals.

Based on the evidence gathered throughout the investigation, there is not a preponderance of evidence to prove the alleged violation occurred, therefore, the allegation is unsubstantiated.

Administrator, Val Paraiso, was called and notified of the findings.

An exit interview was conducted with Caregiver, Yuri Ramirez Olvera, to whom a copy of this report and Licensee's Rights (LIC 9058 01/16) were provided to.