Complaint Investigation Report

Regarding the allegation “Staff mismanaged resident's medications”, LPA interviewed staff who denied mismanaged resident's medications. Staff stated resident administers own medication but suddenly requested that facility help administer residents’ medications. Staff stated facility only administered the medication for three #3 days before resident’s responsible party requested all medications be returned to resident. Resident’s interview revealed resident stores and self-administers own medications. Resident’s file review revealed resident stores and administered own medications.

Based on interviews with staff and resident and resident’s file review, there is not enough evidence to support the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this report was reviewed with and provided to Amber Rodgers.