Complaint Investigation Report

Information received from interviews with R1 indicated R1 recanted their statements; stating they were not abused, and they do not recall saying they were abused by anyone. Information obtained from interviews with the Witness confirmed there were no statements made to them by R1 indicating they were abused by another resident. Additional, Witness interviews indicated R2 is not physically able to cause any physical abuse and R1 and R2 are both hard of hearing. LPA’s review of the records at the time of the visit, including R1’s and R2’s plan of care and Physicians report demonstrate both residents have hearing loss, and R2 is receiving services through Hospice. LPA’s review of the records confirmed there was no documentation confirming there was any type of physical abuse or staff neglect noted covering the investigation period. LPA’s observations confirmed both residents have experienced hearing loss. Additionally, R2 is unable to speak loudly or get out of bed without assistance. LPA conducted subsequent interviews with additional Witnesses, and they advised that they were unaware there were any concerns with staff neglect resulting in the resident abusing another resident. Additional Witnesses indicated there were no further concerns or issues brought to their attention with regard to R1 being abused by R2.

Based on information obtained from interviews, record reviews, and observations, the evidence received pertaining to the allegation, staff neglect resulting in residence abusing another resident, the allegation has been deemed unsubstantiated. An unsubstantiated allegation means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted. A copy of this report was discussed and given to the Licensee, Amber Rodgers.