Complaint Investigation Report

During the investigation, the department interviewed the C1 and reviewed their records on file. Interviews with the administrator, staff, and other clients revealed that S1 did not demonstrate any type of inappropriate behavior or actions towards clients at the facility. Additionally, interviews with the administrator, staff, and other clients revealed that S2 and S3 did not demonstrate any type of verbal aggression or speak inappropriately towards clients at the facility.

It was also alleged that Licensee unlawfully initiated an eviction action against C1. Based upon the records reviewed and interviews with the client, facility staff, and the client’s Authorized Representative, the facility legally pursued eviction due to nonpayment of the basic rate fees. As such, the facility is not in violation of Title 22 Regulations for an unlawful eviction.

The Department has investigated the aforementioned allegations. Based on interviews, LPA observation and review of facility records, LPA found insufficient evidence to prove the allegations occurred as reported. The preponderance of evidence standard was not met; therefore, the allegations are Unsubstantiated.

An exit interview was conducted with Administrator Jerlyn Capito, to whom a copy of this report and Licensee/Appeals Rights (LIC 9058 01/16) were provided.