Complaint Investigation Report

Based on interviews and record review, this agency has investigated the complaint alleging Licensee neglected resident. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were emailed to Licensee, Christine Matthews as the facility is closed.