Senior Care Records.

Facility Evaluation Report

Joy & Jay Home Care, San Diego08/24/2022Licence 374601895

Capacity6
Census6
Date signed10/04/2022 12:01:39 PM
The inspector’s account

Licensing Program Analyst (LPA), Sabel Martinez, conducted a case management visit to cite for a deficiency that was observed during a complaint investigation. The LPA was granted entry into the facility by Caregiver, Kenneth Doverte, after identifying himself and disclosing the purpose of the visit. Administrator, Ana Osborne, House Manager, Dearme Doverte, arrived during the visit

During a complaint investigation, the LPA discovered the facility Administrator, Ana Osborne, who is a mandated reporter, had knowledge of possible abuse requiring reporting to the local ombudsman, the Department, and local law enforcement. Based on interviews, and records reviewed, it was determined the facility did not meet the required reporting requirements. Per California Code of Regulations, Title 22, this deficiency was cited on an LIC 809D. A Plan of Correction was jointly formulated with the facility administrator.

An exit interview was conducted with Administrator, Ana Osborne, to whom a copy of the report and Licensee/Appeal Rights (LIC 9058 01/16) were provided to.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction