Complaint Investigation Report

The Licensee further stated that she has been in regular contact with her SDRC service coordinator and they are aware of the current situation at the facility.

The Licensee explained that during the recent onslaught of rain and storms the facility roof was damaged and began to leak water into the ceiling. Licensee stated that the roof needed to be removed and that the repairing could not begin until it stopped raining. Licensee stated that the roof and ceiling are currently being repaired with a completion date of March 24, 2024.

Based upon the foregoing, the above listed allegation is substantiated. This finding means that the preponderance of the evidence standard has been met and the allegation is valid. Deficiency is cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and is noted on the attached LIC 9099-D.

An exit interview was conducted with Elsie Aguinaldo and a copy of this report and Licensee/Appeal Rights (LIC9058, 3/22) were provided to Elsie Aguinaldo whose signature below confirms receipt of documents.