Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analyst Adrian Mangina arrived at the business office of Good Care Personal Care Services on July 1, 2024 for a Biennial inspection. Upon arrival, the HCSB analyst identified herself and was greeted by Licensee Marilyn Jones. The proper posting of business hours and license were observed. The analyst was then shown to an area where the review of administrative files could be performed. Licensee stated that her personnel files reside at a family member's home who helps with the paperwork. Licensee was advised that all files must be located in the office address on file. Analyst was unable to review personnel files as they were offsite, but was able to view current liability and worker's compensation insurance, as well as dishonesty bond. The analyst discussed the findings of the inspection with the Marilyn Jones Analyst informed the representative named above of the deficiencies found and explained they would be noted on the HCS809-D form. In addition, the licensee was provided a copy of the HCS9058 Appeal Rights form.