Complaint Investigation Report

Based on observations, review of records and staff interviews, the above listed allegations are substantiated. A substantiated finding means that the preponderance of the evidence standard has been met and the allegations are valid. Deficiencies are cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 6 and are noted on the attached LIC 9099-D.

An exit interview was conducted, and plan of corrections was developed with Administrator, Grace Hebron, to whom a copy of this report, LIC9099D, LIC811 Confidential Name list, and a copy of Licensee Appeal Rights (LIC 9058) was provided at the conclusion of the visit.