Complaint Investigation Report

C2 hit C1 before staff could successfully implement a safety turn. Staff escorted C2 into the facility. C1 remained in the vehicle, appearing shaken and reporting pain in their head and lips. C1 was assessed by a nurse, no injuries were observed.

C1 was interviewed and confirmed there were no injuries. Staff was present during the altercation and attempted to de-escalate the situation and used training techniques. The administrator was interviewed and explained that C2 was being treated by their physician regarding medication adjustments. C2 had difficulty with behaviors for a couple of weeks due to the medication change, which increased agitation. The administrator confirmed C2’s medications have been reviewed and C2 is back to baseline.

During the course of the investigation, interviews were conducted, and records were reviewed. Investigation revealed inconsistent statements and information obtained did not present a preponderance of evidence to support or corroborate the allegation. The allegation was deemed unsubstantiated. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Registered Behavior Technician, Andrick Molinero whose signature below confirms receipt of these rights. [See LIC 811 Confidential Names List to identify Client #1 and Client #2]