Complaint Investigation Report

documented that C1 was transported to the hospital on the night of 12/26/2020 for evaluation of the rash on C1’s thigh and abdomen. During the visit, C1 was assessed, and the rash was diagnosed as pruritus, which is an itchy feeling on the skin. Records reflect that the bruise on C1’s upper back was assessed, as well, during the visit. It is noted in the hospital records that the bruise reportedly resulted from a fall sustained by C1 a few days prior to the hospital visit, and C1 was experiencing no pain or tenderness in the area. It is documented in the hospital records that hospital personnel found no domestic concerns or psychosocial symptoms of note during the visit.

Based upon a lack of evidence to conclude that the bruising observed on C1 resulted from any action or inaction on the part of facility staff, the allegation is unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

An exit interview was conducted with Ali Jaouhar, and copies of this report and Licensee Rights were provided to the staff at the conclusion of the visit. Ali’s signature on this report acknowledges receipt of copies of the report and the rights.