Senior Care Records.

Complaint Investigation Report

Liberty Harmony, Ramona02/20/2024Licence 374604207

Census4
Date signed02/20/2024 12:09:00 PM
The inspector’s account

C1 declined to be interviewed by CCL; however, several staff interviews and documented notes maintained in facility records revealed that C1 acknowledged that the allegation was false, retracted the allegation, and apologized to S1 for intentionally taking measures to get S1 in trouble. Additionally, facility records reviewed during the investigation reflected that, at the time the alleged incident reportedly occurred, S1 did not work any nocturnal shifts in the facility during that week or month.

Interviews and records reviewed indicate that C1 is able to vocally express wants and needs and was aware of the negative consequences that could result from making such an allegation at the time of making the allegation and when retracting the allegation. No evidence was obtained during the investigation to suggest, indicate, or conclude that the alleged events ever occurred.

Based upon a lack of evidence to corroborate the allegation, the allegation is unsubstantiated. This finding means that there is not a preponderance of evidence to prove that the alleged violation occurred.

An exit interview was conducted with Cruz Mora, and copies of this report and Licensee/Appeal Rights (LIC 9058) were provided to the Assistant Program Administrator at the conclusion of the visit. His signature below serves as acknowledgment of receipt of copies of the report and rights.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction