Facility Evaluation Report

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced Case Management - Incident visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Assistant Program Director Cruz Mora.

Today's visit was in response to an SOC341 Report of Suspected Dependent Adult/Elder Abuse, which licensee self-submitted to the CCLD San Diego Regional Office (received on 01/11/2024), involving Client #1 (C1). [See LIC 811 Confidential Names List for a description of select person identifiers used in this report]. According to the SOC341, Licensee received the following allegation: after C1 had an episode of incontinence on 01/09/2024, staff did not timely clean C1 and change their clothing.

During today’s visit, C1 was off-site at a day program, along with two (2) of their house mates. LPA performed a brief facility tour and welfare check on the one (1) house mate who was present, finding no safety concerns. LPA also interviewed relevant staff and collected copies of and reviewed pertinent records.

According to C1’s latest LIC602 Physician’s Report (dated 09/07/2023), C1 was diagnosed with Autism and Schizoaffective Disorder. C1’s physician noted that C1 wore absorbent underwear due to urinary incontinence.

Records and interviews showed: Upon learning of the allegation, Licensee timely notified San Diego Regional Center (SDRC) and performed an internal investigation. Interviews of all eight (8) line staff who were on duty during the incident, plus two (2) managers, widely corroborated that C1 was timely showered and changed following their incontinence episode.