Senior Care Records.

Complaint Investigation Report

Special Friends-sagewood, Poway06/20/2025Licence 374601939

Date signed06/20/2025 10:33:25 AM
The inspector’s account

374601939-6-20-2025-08-AS-APAO-DHWLSC-20250623090027

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRALIZED APP UNIT , 744 P STREET, MS 9-14-8201

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/15/2021 and conducted by Evaluator Donna Teutschel

COMPLAINT CONTROL NUMBER: 08-AS-20210415161727

Lack of supervision resulted in client altercation.

Lack of supervision resulted in client bullying.

LPMII RA Donna Teutschel conducted a telephone conference with Administrator, Michelle Wojciechowski. Based upon interviews obtained there is no evidence provided for client bullying and the alleged client altercation was determined to be client pushing another client on the shouldercausing them to stumble in the hallway of the facility. These two clients had a personal relationship and had been roommates but often client (C1) became jealous of whom client (C2) had interactions with. There is no established evidence of staff lack of supervision as staff consistently attempted to de-escalate the unwanted interactions described as bickering.

Based on the interviews obtained, both allegations are deemed Unsubstantiated.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction