Complaint Investigation Report

revealed that facility staff selected the agencies and made all necessary arrangements to enroll the residents in hospice care. Information obtained reflects that each resident’s responsible party was notified of which agency the resident would be enrolled into and were provided paperwork for completion to effectuate the hospice admissions after facility staff made the selections. Based upon information obtained, R1, R2 and/or their responsible parties were either not made aware of or provided options or choices and were not a part of the selection process.

Based upon interviews conducted, the above allegation is substantiated. This finding means that the preponderance of the evidence standard has been met and the allegation is valid. Deficiency is cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and noted on the attached LIC 9099-D.

An exit interview was conducted with Jushua Mendoza, Staff, and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided to the staff at the conclusion of the visit. Jushua Mendoza’s signature on this form acknowledges receipt of copies of the rights and report.