Complaint Investigation Report

An interview with an Outside Source (OS1) corroborated C1 was never threatened with an eviction by a facility staff, rather C1 threatened to leave the facility. OS1 also revealed they had not heard from C1 in approximately 2 years and is unaware of C1's whereabouts. However, the interview with OS1 also revealed prior to the pandemic they would visit C1 consistently and they would take C1 on outings. OS1 also revealed due to COVID-19 there were times visitation was not feasible. OS1 revealed facility staff only implemented no visitations when warranted due to COVID-19.

A resident record review revealed C1 was diagnosed with Mild Intellectual Disability (MID), was allowed to leave the facility unassisted, and was able to conduct their own activities of daily living (ADLs) independently but would require reminders.

Due to lack of corroborating evidence, the finding regarding the above allegations were established to be unsubstantiated. This finding means although the allegations may have happened or could be valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

LPA Correia conducted an exit interview with . At the time of the exit interview LIcensee Fernandez was advised a copy of the Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 01-2016) will be provided and signature on this report acknowledges receipt of the documents.