Complaint Investigation Report

374603841-2-13-2026-08-AS-JROO-DREUTX-20260218145238

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN DIEGO RO , 7575 METROPOLITAN DR. #109

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/04/2024 and conducted by Evaluator Becky Kennedy

COMPLAINT CONTROL NUMBER: 08-AS-20240304090728

Resident developed pressure injuries while in care.

Staff left resident in soiled diapers for an extended period of time.

Staff did not dispense resident’s medication as prescribed.

Licensing Program Analyst (LPA) Becky Kennedy conducted an unannounced complaint investigation visit to the facility to deliver findings on the above allegations. LPA was granted entry to the facility, after identifying herself and met with Chedly Benattia, Assistant Administrator explaining the reason for the visit.

The Department’s investigation consisted of review of facility records, outside source records, and interviews with facility staff and outside sources.

The investigation revealed that no resident by the name or with a date of birth identified in the complaint allegations ever resided at this facility.

Based on the evidence obtained during the complaint investigation, the allegations above are UNFOUNDED, meaning the allegations against a facility are false, could not have happened, or lacks a reasonable basis.

An exit interview was conducted with Chedly Benattia, Assistant Administrator, a copy of this report and Licensee's Rights (LIC9058) were provided.