Facility Evaluation Report

LPA Correia conducted an unannounced Case Management visit to cite deficiencies. LPA was greeted by Caregiver Diaz identified herself and discussed the purpose of the visit with Caregiver Diaz.Today’s visit was in response to information obtained while conducting a complaint investigation.

The Department received a complaint on February 22, 2022, alleging neglect by staff neglect resulting in a serious injury. Over the course of the investigation interviews and records reviews revealed Resident 1 (R1) sustained a head injury as a result from a fall. Facility staff notified the Licensee who directed staff to notify R1's Responsible Party (RP). Facility staff interviews and outside source interviews and records reviews revealed 911 was not initiated for nearly an hour after R1 sustained a head injury. Per Title 22 mandate, 911 shall be initiated immediately after residents in care sustain a head injury.

An exit interview was conducted with Caregiver Christopher Diaz to whom a copy of this report, the LIC 809-D, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.