Complaint Investigation Report

S1 denied touching R1s leg at all. S1 denied saying anything to R1, especially telling R1 not to tell anyone about S1 touching the leg. According to S1, the facility had assigned seats for the passengers and it would be impossible for S1 to touch R1s leg without climbing over the 2nd row which had clients in them.

Regarding the allegation of Staff made inappropriate comments to clients, R1 mentioned S1 made inappropriate comments about clients.

The inappropriate comments were between two clients R2 and R3, who admitted to saying inappropriate comments to each other while in the van. S1 told the two clients “to knock it off “and informed S2 spoke to the two clients about the inappropriate comments.

Based on interviews and records review, the department has determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.