Complaint Investigation Report

An interview with facility Staff 2 (S2) revealed S1 immediately reported the incident to S2. S1 revealed the inappropriate dialogue was between C1 and C2, and S1 did their best to redirect them.

An Interview with an outside source revealed C1 has been interviewed several times since the incident occurred, as C1 has a history of making false allegations, however C1 has remained adamant and consistent with the details of the accusation under question. During an interview with C1, C1 provided LPA names of additional clients that were present during the incident, however S2 revealed there were no individuals that attended the program by the names provided. A facility records review corroborated there were no clients with the names C1 provided that attended the Day Program. Additionally, due to an unrelated/personal situation S1 is no longer working for the agency and was unavailable to be interviewed.

Due to a lack of corroborating evidence the above mentioned allegations were determined to be unsubstantiated. An unsubstantiated finding means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted, and a copy of this report and Licensee’s Rights (9058 01/16) were provided to the Program Director Munoz and signature below confirms receipt of the report.