Home Care Organization Evaluation Report

On February 19, 2025, Home Care Services Bureau (HCSB) Enforcement Analyst, Adrian Mangina arrived at the business office of 1Heart Caregiver Services for a Biennial inspection. Upon arrival, the Enforcement Analyst identified herself and was greeted by Designee Maricar Tamayo. Analyst Mangina observed the proper posting of business hours and license. The Analyst was provided an area in which the review of personnel and administrative files could be performed. Designee provided Analyst with proof of current professional liability policy, worker's compensation. Dishonesty bond will be emailed later by insurance company representative. Ten employee files were reviewed.

Upon completion of the file review the analyst discussed the findings of the inspection with Designee Tamayo. The Analyst informed the representative named above of the deficiency found and explained it would be noted on the HCS809-D form. In addition, the Designee was provided a copy of the HCS9058 Appeal Rights form.