Complaint Investigation Report

It was alleged that the Licensee does not provide a comfortable temperature for residents. LPA Domingo observed the temperature at 70 degrees Fahrenheit. R1 through R3 were interviewed and none of the Resident's had any complaints of the temperature of the facility being uncomfortable. Outside source 1 (OS1) was interviewed and there were no complaints with the temperature of the facility.

It was alleged that a Resident has sores possibly due to neglect. Records were reviewed of residents at the facility and no residents had any documentation of sores. Interview with Staff 1 (S1) concurred with records that no residents have any sores. R1 through R3 were interviewed and verbalized they had no sores.

Based on LPA's interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegations are unsubstantiated . An exit interview was conducted with Licensee , to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.