Complaint Investigation Report

Interviews revealed that Staff 1 (S1) is a live-in staff member who is at the facility every day and is responsible for passing medications, cooking meals, and assisting clients with laundry services. Interviews also revealed that Staff 2 (S2) is a volunteer and assists S1 with cooking meals and washing the clients' laundry. Review of the Department's background clearance database showed that both S1 and S2 were fingerprinted and had an active background clearances. Interviews revealed that if S1 wanted to leave the facility, S1 would contact the Administrator to be present at the facility. Interviews did not reveal any instances of clients being left unsupervised at the facility.

Interviews and LPA observations revealed that many clients did not need staff assistance with activities of daily living (ADLs). Interviews did not reveal any instances of clients assisting other clients with any ADLs or fulfilling any staff responsibilities such as cooking or cleaning the facility. Interviews revealed that the Administrator was present at the facility approximately 3 times a week for a few hours at a time and was available by phone. Interviews revealed that S1 was responsible for handling the day to day responsibilities of the facility and would contact the Administrator if necessary.

The Department has investigated the above-mentioned allegations and based on interviews and LPA observations, the preponderance of the evidence has not been met, therefore, these allegations are deemed unsubstantiated.

An exit interview was conducted with Administrator Ligaya Sanders de Leon, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIC9058 01/16).