Complaint Investigation Report

Interviews revealed soon thereafter the staff took off C1 sock to observe their body and that is when they observed a bulge on the clients ankle. Interviews revealed the staff called 911 and the on call staff and they arrived around the same time and the ambulance took C1 to the hospital and the on call staff went with the client. There is no witness statements that confirm the facility did not the supervise client resulting in injury.

Based on the evidence obtained from interviews, and records review, the complaint allegation is unsubstantiated. An exit interview was conducted with Gabriela Garcia, Staff and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided at the conclusion of the visit.