Complaint Investigation Report

370808372-3-12-2026-08-AS-APAO-DSC6Y7-20260319211305

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN DIEGO RO , 7575 METROPOLITAN DR. #109

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/04/2026 and conducted by Evaluator David Roman

COMPLAINT CONTROL NUMBER: 08-AS-20260304142200

Staff did not ensure reporting requirements were followed.

Staff did not ensure client was spoken to in an appropriate manner.

Licensing Program Analyst (LPA) David Roman conducted an unannounced visit to complete a complaint investigation and deliver findings in the above complaint allegations. LPA identified himself and discussed the purpose of the visit with Facility Administrator, Blanca Vasquez.

On March 04, 2026, Community Care Licensing Division (CCLD) received a complaint alleging facility staff did not ensure reporting requirements were followed and staff did not ensure client was spoken to in an appropriate manner. During the investigation, LPA D. Roman collected pertinent facility records, conducted interviews with resident, staff, and outside sources. Interviews revealed contradicting information regarding the complaint allegations.

Based on evidence obtained, the preponderance of evidence standard was not met, therefore, the allegation was unsubstantiated. An exit interview was conducted with Facility Administrator, Blanca Vasquez, to whom a copy of this report and Licensee/Appeals Rights were provided.