Complaint Investigation Report

During the facility tour classrooms were inspected and observed to be over capacity. An interview conducted with the Program Manager revealed the facility employed adequate staffing to meet ratio requirements however, due to staff breaks or staff having to provide clients assistance with transporting throughout the facility, could temporarily leave a classroom out of staff to client ratio.

Based on the Department’s investigation of the above-mentioned allegation the violation was determined to be Substantiated. A substantiated finding means the preponderance of evidence standard has been met. The California Code of Regulations, Title 22, Division 6, Chapter 8, is being cited on the attached LIC9099-D.

The report was discussed, plan of correction was jointly developed, and an exit interview was conducted with the Program Manager. A copy of this report along with Licensee/Appeal Rights (LIC9058 3/22) will be provided at the conclusion of the visit. The signature below confirms the receipt of these documents.