Complaint Investigation Report

revealed that both clients are diagnosed with mental health conditions but did not note a history of physical aggression.

The Department has investigated the allegation that lack of supervision resulted in a client altercation. Based on evidence obtained through interviews and record review, there is insufficient evidence to corroborate the allegation. Therefore, this allegation is deemed unsubstantiated.

An exit interview was conducted with Ms. Reyes. Copies of this report and Licensee/Appeal Rights were provided to her at the conclusion of the visit. Her signature on this report acknowledges receipt of copies of the report and rights.