Complaint Investigation Report

It was also alleged that facility staff did not provide activities for residents. It was reported that when the facility initially opened, licensees were good at providing activities and engaging the residents in activities. After a while, reportedly, licensees took a step back from the facility’s day to day operations; during that time period, activities ceased. Interviews conducted revealed that bingo is conducted periodically, but there is no set schedule, and the occurrences are random. Other than the occasional bingo games, interviews yielded that there are no activities provided for residents to participate in.

Accordingly, the above identified allegations are substantiated. This finding means that the preponderance of the evidence standard has been met and the allegations are valid. Deficiencies are cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and noted on the attached LIC 9099-D.

An exit interview was conducted with Karina Ramirez, and copies of this report and Licensee/Appeal Rights (LIC 9058) were provided at the conclusion of the visit. Karina’s signature below serves as acknowledgment of receipt of copies of the report and rights.