Complaint Investigation Report

It was also alleged the Licensee did not meet reporting requirements. An interview with an outside source inquired if Community Care Licensing (CCL) had been notified by the Licensee regarding an incident that occurred at the facility that resulted in the Sheriff’s Department coming to the facility. The incident is an allegation within this complaint and is later discussed in the report. A facility records review revealed CCL did not receive an incident report, nor a verbal notification regarding the incident in question.

Based on interviews, the above allegations are determined to be substantiated. A substantiated finding means the allegations are valid because the preponderance of the evidence standard has been met. Deficiency is cited per Title 22, Division 6, Chapter 8 of the California Code of Regulations and is listed on the LIC 9099-D.

An exit interview was conducted with RSC Rico and a copy of this report along with Licensee/Appeal Rights was provided to RSC Rico(LIC 9058 01/16) and her signature below confirms receipt of the confirms receipt of the documents.