Complaint Investigation Report

Regarding the allegation that staff spoke inappropriately to R1, interviews with other residents in care did not report observing staff speaking inappropriately to R1, nor did they report staff speaking inappropriately to them. Interviews with outside sources who work with residents regularly did not report concerns regarding staff speaking inappropriately to the residents in care. During unannounced visits, LPA observed staff treating residents with dignity and respect.

Regarding the allegation that staff did not prevent residents from engaging in a physical altercation, interviews with residents in care did not report residents getting into physical altercations. Interviews with outside sources who work with residents regularly did not report concerns about residents engaging in physical altercations. Interviews with staff reported that the residents in care do not have aggressive behaviors and do not get into physical altercations with each other.

The Department has investigated the above mentioned allegations. Based upon the information obtained during this investigation, it is determined that the preponderance of evidence was not met to support or corroborate these allegations and therefore deemed unsubstantiated. An exit interview was conducted with Administrator David Larson , to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.