Complaint Investigation Report

Facility records revealed that resident has lived at the facility since March of 2023, which is less than six months. Interview with outside source present on the date of the incident revealed that S1 was not seen stepping on R1. During investigation, there was no corroborating information found to determine R1 was injured by S1.

It was also alleged that S1, S2 and S3 entered R1’s room to intimidate resident into changing story regarding being stepped on. Interview with R1 revealed that no such incident occurred, and no staff have intimidated R1. Interview with outside source revealed there have been no other allegations or incidents regarding residents being intimidated at facility. Interviews with multiple outside sources revealed the facility has no history of staff being intimidating to residents.

Based on LPA's interviews with staff, outside source interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Caregiver Gabriela Macias, to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided